Fees and your first appointment
Physiotherapy consultation fees
Initial physiotherapy consultation: 30 minutes, $105. Follow-up physiotherapy consultation: 30 minutes, $105. Every appointment is one-to-one with Ash, Master of Physiotherapy, at the Frankston clinic.

What to expect at your first appointment
Ash will ask about your symptoms, health history, daily activities and the goals that matter to you. The assessment may include movement, strength, balance, load tolerance or relevant work and sporting tasks, depending on the concern.
Ash will explain the findings and discuss a practical plan with you. Treatment may include education, activity or training changes, hands-on physiotherapy, mobility work, targeted exercise and a graded return to the activities you need or enjoy.
Before you arrive and what to bring
Wear comfortable clothing that allows the relevant area to be assessed. Bring any useful scans, reports or referral letters if you have them, although private patients do not need a GP referral.
Check your booking confirmation and complete any requested forms before the appointment. The clinic is at 35 Partridge Crescent, Frankston. Street parking is available nearby. If you need help before attending, call reception on 0401 825 644.
My Therapist Group does not accept TAC, WorkCover or NDIS clients and does not provide pelvic-floor or internal examination services.
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Payment, rebates and booking changes
You can pay by cash or EFTPOS.
HICAPS is available on site for on-the-spot private health insurance claims. Your rebate depends on your policy and available cover.
If you have questions about claiming a rebate, contact the clinic before booking so you know what to expect.
Related physiotherapy information
Sports & endurance physiotherapy
Need to cancel or move your appointment?
Life happens, and we understand that plans can change. If you can’t make it, please call or text us on 0401 825 644 as soon as you know. A day’s notice is great, but even a message at your appointment time is better than leaving us wondering where you are.
It’s just Ash treating and his wife looking after reception, so a quick heads-up makes a real difference and may let us offer the time to someone else. We’re happy to be flexible. If missed appointments or last-minute changes become a habit, though, it is frustrating for our small team, and we’ll have a friendly chat about how to make future bookings work better.
